COVID-19 Update 1.0

Posted on Monday, March 16, 2020

Dear Partner,

 

The current situation is challengingly uncertain for everyone. Like you, Comsave is keeping a close eye on developments regarding COVID-19. That is why we have decided to take a number of measures to contribute in our own way to the well-being of our employees and customers.

 

At the moment, our main objective is to protect the health of both our employees and our customers. By taking appropriate measures, we try to help prevent a further spread of the virus and ensure that our network continues to serve you as you are used to in these exceptional circumstances.

 

 

Measures

 

 

  • Comsave employees are advised to work from home as much as possible until April 6. With the exception of colleagues in operations & engineering.
  • Physical internal and external meetings will be completely replaced by a digital version.
  • External activities, such as CPE installations, will continue to be carried out as much as possible. Other external work will be kept to a minimum.
  • Various external suppliers and contractors apply an adapted policy for on-site installations. You will be informed about this in advance.
  • Due to the major impact of the modified work situation, the connections in hand will be delayed.
  • Rapid support in case of a sudden need for bandwidth increase.

 

 

When the situation regarding COVID-19 changes again and Comsave is forced to make further adjustments, we will inform you immediately. Even in unforeseen circumstances such as these, Comsave will do everything in its power to guarantee its business operations and network continuity.

 

 

We wish you much strength in the coming period.

 

 

Matthijs van Seventer
CEO of Comsave

 

 

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